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privacy policy

credit card refund policy on food or delivery issues

we're committed to ensuring our customer's satisfaction. we're here to help straighten out any issues you may have. if there are any problems with your food order, need to cancel or there is an incorrect charge on your credit card please check your orders' receipt, which has the store name and number to locate your transaction, or go to the website under contact us. you may also email us at info@sushirunner.com please keep in mind when dealing with credit card transactions that we and you are bound by the policies and procedures of the banks and credit card companies. credits or adjustments will usually be made within a business day but your refund can take up to 7-10 days to appear on your account.

registration and information we collect

registration at this web site is optional. however, you can use all our convenient site features and check out quickly if you choose to register with us. during registration you will provide contact information (such as name, email address...). we use this information to contact you about the services on our site in which you have expressed interest. we recognize your right to confidentiality and are committed to protecting your privacy. we use the information that we collect on our web sites to provide you with a superior shopping experience and to communicate with you about products, services, and promotions. we do not share personally identifiable information with third parties in ways other than disclosed within this privacy statement.

log files, cookies and emails

as is true of most web sites, we gather certain information automatically and store it in log files. this information includes internet protocol (ip) addresses, browser type, internet service provider (isp), referring/exit pages, operating system, date/time stamp, and click stream data. we use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. we do not link this automatically-collected data to personally identifiable information. to personalize and enhance your browsing and shopping experience, we use a feature on your internet browser called a cookie. cookies are small files that your web browser places on your computer's hard drive. we use cookies to let us know that you are a prior customer and to retrieve certain information previously provided by you to us, so that you do not need to re-enter this information every time you shop at the site. it is in this way only that we tie cookies to your personal information. cookies are not used to access information entered on the secure server. this information can be accessed only when you enter your name and password. we do not link cookie to personally identifiable information. we do not send unsolicited e-mail. if you receive an unsolicited email that you believe is connected with us in any way, please forward the e-mail (as an enclosure) to info@sushirunner.com and we will investigate. if you sign up for our promotional email list, you may receive our deal announcement from time to time. you can opt out the list anytime by replying to the unsubscribe instructions in the email.

access to personal information

if your personally identifiable information changes, or if you no longer desire our service, you may contact us by emailing our customer support at info@sushirunner.com or by contacting us by telephone. we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. no method of transmission over the internet, or method of electronic storage, is 100% secure, however. therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

notification of changes on this privacy policy

if we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. we reserve the right to modify this privacy statement at any time, so please review it frequently. if we make material changes to this policy, we will notify you here or by email.

legal disclaimer and trademarks

we reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site the entire content of this website, including, but not limited to, text, graphics, logos, icons, images, audio clips, interfaces, software and the compilation of these elements is the property of sushirunner.com our affiliates, partners or licensors, and is protected by united states and international copyright laws. you may access and use this website for personal use only. you may not use, reproduce or distribute all or any portion of this website publicly or for any commercial purpose, and you may not modify any of the content of this website.

gift cards

By using the Sushi Runner Gift Card purchased at sushirunner.com, you agree to the following terms of use.

Authorized Use

The Sushi Runner Gift Card may only be used for making authorized purchases at Sushi Runner restaurants. Sushi Runner Gift Cards will only be sold in and from the United States. Sushi Runner Gift Cards will not be shipped to destinations outside of the 50 United States.

Present your Sushi Runner Gift Card to the cashier at a Participating Restaurant at the time of purchase and the card's available balance will be applied toward your authorized purchase.

This Sushi Runner Gift Card cannot be redeemed for cash. Sushi Runner is not responsible for lost or stolen cards or any unauthorized card use. Except as otherwise provided herein, no refunds will be provided on any Sushi Runner Gift Card.

Sushi Runner Gift Cards may be used as personal or business gifts, but may not be used in connection with any marketing, advertising or other promotional activities (including without limitation via Web sites, Internet advertisements, email, telemarketing, direct mail, newspaper and magazine advertisements, and radio and television broadcasts) unless you obtain Sushi Runner's prior written approval. Such approval shall be conditioned on, among other things, execution of and compliance with Sushi Runner's standard Sushi Runner Gift Card license agreement. If you are ordering more than 100 cards or are interested in using the cards for any promotional or charitable purpose, please email sushirunner@gmail.com and a representative will contact you, or call us at (305)-500-9071, Monday-Friday, 9 a.m. – 5 p.m.

Value of Sushi Runner Gift Cards

The value on your Sushi Runner Gift Card, monetary or otherwise, will not be replaced if your card becomes lost, stolen, or damaged.

To learn how we use the personal information we collect in connection with the purchase of your Sushi Runner Gift Card, please see our General Online Privacy Policy. The terms of this privacy policy are incorporated herein by reference.

Delivery of Sushi Runner Gift Cards

Please allow 48 hours for fulfillment and for shipment of your Sushi Runner Gift Card, unless otherwise noted on the Website.

General Terms

By using the Website you acknowledge that technical processing and transmission of the Website, including the information you may enter, may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Sushi Runner is not responsible for incorrect or inaccurate transcription of information, for the failure of any information to be received, for problems related to any of the equipment or programming associated with the Sushi Runner Gift Card, for any human error or printing error, for any interruption, deletion, omission, defect, or line failure of any telephone network or electronic transmission, for problems relating to computer equipment, software, inability to access the Website or on-line service, or for any other technical or non-technical error or malfunction.

You accept all responsibility for, and hereby agree to indemnify and hold harmless Sushi Runner and its respective officers, directors, employees, shareholders, agents, franchisees and successors, assigns, and service providers, from and against any claims that may arise from actions taken by you or for any unauthorized access to or use or misuse of your Sushi Runner Gift Card or the Website.

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